FAQ's

Content Access

No, you are not required to log in or sign up to access free conceptual videos or free courses.

Yes, you need an internet connection in order to access courses and videos. ConceptHack is an online teaching platform.

No, courses are not recording of “live classes”. ConceptHack has created courses exclusively for online students with crystal clear audio and eye soothing video.

No, you can not download and watch the videos and courses offline.

Yes, you can download the study material and print them.

No, You do not need to download any software on your PC/Tablet/laptop to access courses and videos. ConceptHack is based on cloud computing technology. You can access the courses and videos through any web browser. Just type www.concepthack.com and dive into the ocean of knowledge.

You can use any web browser to access courses and videos of ConceptHack. ConceptHack is compatible with almost all web browsers.

No, we do not provide our courses or videos through pen drive or google drive.

Yes, you can do that, who are we to stop you. But there is a small problem, at ConceptHack we track your progress and provide you with your customized user dashboard which will help to navigate in our website fast and easily.

Course

Access period/ expiry date of the course, if any, is mentioned in the description section of each course. Generally, you get access of 1.5 years to 2 years (See the description section) for each course and there are some courses that can be accessed lifetime.

Course duration is the total duration/time of all the videos in that course.

Viewing time is the time limit for viewing the whole course. For example, if the course duration is 10 hours and the viewing multiplier is 2x then your viewing time is 20 hours for that course.

Whereas, viewing time left is equal to viewing time minus watch time. Continuing with the above example, If you have watched 5 hours of course then your viewing time left is 15 hours (20 hours - 5 hours).

You can ask your doubts and discuss with faculty using your personalized chat window at the end of each paid course.

MCQ Unified

Yes, you can write DEMO MCQ without Sign Up or Login.

No, you cannot write FREE MCQ without Sign Up or Login. To write FREE MCQ, you need to Sign Up and Login and it only will take 3 to 5 minutes.

Regular MCQ are MCQ where there is no time limit or negative marking for incorrect MCQ.

Time-based MCQ are those MCQ where there is a time limit associated. Users must complete these MCQs within the given time limit.

Negative marking MCQ are those MCQ where 0.5 point will be deducted from the user’s earned reward points for every incorrect MCQ.

Time-based & Negative marking MCQ is a combination of Time-based MCQ and Negative marking MCQ.

You will get lifetime access to MCQ Products.

You can write the MCQ test multiple times, but you will be rewarded points and score for the first attempt only.

Reattempt MCQ Test means to write the MCQ test again. During the Reattempt MCQ Test you will not be rewarded any points and score.

Important MCQ button will redirect to a page where all the MCQs which the user has marked as important are available on one single page.

For every correct MCQ, you will be rewarded 1 point. In case of negative marking based MCQ, for every incorrect answer, 0.5 point will be deducted from the reward points.

By collecting reward points, you will achieve multiple levels and at certain levels you will unlock gifts and/or cash coupons and/or discount vouchers.

Go to “DASHBOARD” to check out your total reward points earned and the level unlocked.

No, you will not earn any reward points by the Reattempt MCQ Test.

No, you will not earn any reward points by writing DEMO MCQ.

Yes, you will earn reward points by writing FREE MCQ.

Payment and Refund

Stripe is the payment gateway used by ConceptHack to collect the fees.

We do not provide any refund under any circumstances thus we do not have any refund policy.

Unfortunately, we do not provide installment/EMI options. Please check with your credit card company for the same.

ConceptHack offers payment through credit card and debit card.

Please email us the reason for not able to pay through credit card or debit card to info@concepthack.com We help you to figure out.

Cash payment option is not available.